Website management partnership
Your website, managed by a partner who knows it.
StudioRav partners with businesses to manage their websites for the long term, on a monthly retainer. You get a dedicated team that knows your site, keeps it updated, secure and fast, and works through a roadmap of improvements with you, so your website keeps growing with the business instead of being rebuilt every few years.
What a retainer covers
What do you get with a website management retainer?
A retainer combines the routine care a site needs with reserved time for improvements. The exact mix is agreed with you and reviewed as your needs change.
A team that knows your site
The same people look after your site month after month, so there is no re-briefing and no starting from scratch.
Reserved monthly hours
A set number of hours each month for development, design and content changes, agreed up front and planned in advance.
Proactive maintenance
Core, theme, plugin and app updates, tested and applied on a schedule, with daily offsite backups and tested restores.
Security and monitoring
Hardening, malware and uptime monitoring, with a clear plan if anything is found.
Speed and performance
Ongoing tuning for Core Web Vitals, images, caching and code, so pages stay quick on real devices.
SEO and content support
Technical SEO health checks, redirects, new landing pages and content updates as your priorities change.
A shared roadmap
A rolling plan of improvements, reviewed with you regularly, so effort goes where it earns the most.
Review meetings and calls
Regular online review meetings and calls covering what was done, what we found and what we recommend next.
Priority support
Issues are dealt with ahead of planned work, with a named contact and agreed response times.
Why a retainer
Why manage your website on a retainer?
Websites are never finished. Platforms update, customers change and competitors improve. A retainer treats your site as an ongoing asset rather than a one-off project.
Pay when it breaks
Ad hoc support
You start again with each new supplier or request
Fixes happen after the problem, not before
Improvements wait for the next big project
Planned and ongoing
A management partnership
A team that already knows your code, content and goals
Problems prevented through updates, monitoring and backups
A steady stream of improvements, planned with you
Partnerships cover WordPress and WooCommerce sites, Shopify stores and the ecommerce platforms behind them, whether we built them or not.
Illustrative, not live data
Day to day
What does a partnership look like month to month?
Routine care runs in the background. Alongside it, we work through a short list of agreed improvements, such as new pages, speed fixes, integrations or conversion tweaks, and talk you through what changed in regular online review meetings and calls.
Background monitoring, updates and backups
Planned improvements from a shared roadmap
Priority fixes ahead of new work
Regular online review meetings and calls
Bigger pieces of work can be scoped separately, such as custom development or integrations and APIs.
More than updates
What else can we look after for you?
Beyond updates and fixes, we can look after the wider running of your website: hosting and domains, speed, rescue work, compliance and training. These can sit alongside a retainer or be taken on separately, and we agree the scope in writing before any work starts.
Hosting and domains
We resell managed hosting and handle DNS, SSL certificates and backups, so your domain, hosting and site are looked after by one team.
Performance and Core Web Vitals
We measure real pages, then tune images, scripts, caching and plugins. Results depend on the site, so we report what changed rather than promise scores.
Site rescue
Hacked, broken or out of date? We clean up, fix errors and plugin conflicts, upgrade PHP and restore from backup. We will tell you plainly if a site cannot be saved.
GDPR and cookie consent
We set up cookie consent and privacy settings and add policy pages, including an AI acceptable use policy. Legal wording should still be checked by your own adviser.
Accessibility audits
We check templates against WCAG for contrast, keyboard use and screen-reader basics, then fix what we find. An audit shows where you stand; it is not a certificate.
Training and handover
Short sessions and written guides so your team can run routine edits themselves, plus a clean handover of access and documentation if you ever move on.
Running a WordPress site? We can start with an audit. See our own AI acceptable use policy for the kind of page we mean, or tell us what your site needs.
Getting started
How does a partnership begin?
Five steps from first conversation to steady, planned progress. The first three remove most of the risk.
1
Discover
We learn your goals, your audience and how the site earns its keep, and agree what success looks like.
Audit
We review code, plugins, hosting, security, speed and backups, and note what is at risk.
2
3
Stabilise
Updates, security fixes and a working backup and restore process go in first.
Plan
Together we build a roadmap and agree the monthly hours and priorities.
4
5
Improve
We deliver, then review progress and the roadmap with you in regular online meetings and calls.
Related services
How does website management fit with our other services?
WordPress Development
Custom themes, plugins and WooCommerce builds for sites that have outgrown templates.
Learn more
Shopify Development
Theme development, custom apps and store builds, from first launch to multi-market setups.
Learn more
Ecommerce Development
Catalogues, checkout and order flows engineered for performance on any platform.
Learn more
Integrations & APIs
Connect your website, store, CRM, ERP and accounting tools so data moves without re-keying.
Learn more
FAQs
Website management questions, answered
What is website management on a retainer?
A monthly agreement where StudioRav looks after your website on an ongoing basis: updates, security, backups, monitoring, support and reserved hours for improvements. Everything is planned with you and reviewed in regular online meetings and calls, with the same team looking after your site month after month.
How is a retainer different from one-off maintenance?
One-off support reacts to problems. A retainer is planned: a team that knows your site, reserved monthly hours, a shared roadmap and regular reviews. It suits businesses that rely on their site and want it to keep improving, and it can sit alongside a development partnership.
Do you manage websites you did not build?
Yes. Partnerships cover WordPress and WooCommerce sites, Shopify stores and the ecommerce platforms behind them, whether we built them or not. We start with an audit of the code, plugins, hosting and backups, then agree what the site needs. We will tell you plainly if something is too fragile to manage safely.
What happens with the monthly hours?
They are agreed up front and used on a prioritised list, such as new pages, speed work, integrations or design changes. You hear what was done in our online review meetings and calls, and priorities can change as your business does.
How are retainers priced?
Retainers are scoped to your site and how much support you need, so there is no single price. The mix of routine care and reserved hours is agreed with you and reviewed as your needs change. Get in touch and we will propose a plan, with the scope and hours in writing.
Can you look after hosting, domains and compliance as well as the website?
Yes. We resell managed hosting and handle DNS, SSL and backups, and can help with performance tuning, site rescue, GDPR and cookie consent, accessibility audits and training. Scope is agreed in writing, so get in touch with what you need.
Can we change or end the retainer?
Yes. Terms are agreed in writing up front, scope can be reviewed as your needs change, and we will hand over documentation, access details and backups if you move on. We agree the scope in writing before any work starts. Contact us to talk it through.
Talk about a retainer.
Tell us about your site and where you want it to go. We will reply with an honest view of what it needs and how a partnership could work.